Terms of service

TERMS OF SERVICE

Last updated: June 29, 2026

1. AGREEMENT
By using soothelabco.com or placing an order, you agree to these Terms, our Privacy Policy, Return Policy, and Shipping Policy. If you do not agree, please do not use the site.

2. WHO WE ARE
The site is operated by Soothe Lab Co, sole proprietorship of [Vollständiger Name]. Contact: support@soothelabco.com.

3. ELIGIBILITY
You must be at least 18 years old to order. You confirm the information you provide is accurate and that you are authorized to use your payment method.

4. PRODUCTS, PRICING & AVAILABILITY
All prices are in U.S. dollars and may change at any time. We try to display products and prices accurately; if an error occurs we may correct or cancel the order and notify you. Promotions are valid only for the stated period. Product images are for illustration and slight variations may occur.

5. ORDERS & PAYMENT
Placing an order is an offer to purchase. We may accept or decline any order, including those that appear fraudulent or violate these Terms. Payment is processed securely at checkout.

6. SHIPPING, RETURNS & REFUNDS
Delivery, returns, and refunds are described in our Shipping Policy and Return Policy, which form part of these Terms.

7. HEALTH & MEDICAL DISCLAIMER
ThumbSoothe™ is a personal comfort and wellness device. It is NOT a medical device, and nothing on this site is intended to diagnose, treat, cure, or prevent any disease or condition. Our content is for general educational purposes only and is not a substitute for professional medical advice. Always consult a qualified healthcare provider before starting any new product or routine. Do not delay, stop, or change any medical treatment based on information from this site. Individual results vary and no specific result is guaranteed. These statements have not been evaluated by the U.S. Food and Drug Administration.

8. INTELLECTUAL PROPERTY
All site content, including the ThumbSoothe™ and Soothe Lab Co names, is owned by or licensed to us and may not be copied or used commercially without written permission.

9. ACCEPTABLE USE
You agree not to use the site unlawfully, attempt unauthorized access, interfere with its security, or resell our products without authorization.

10. REVIEWS & SUBMISSIONS
If you submit a review, photo, or comment, you grant us a non-exclusive, royalty-free license to use it in our store and marketing. You are responsible for ensuring your submission is truthful and lawful.

11. THIRD-PARTY LINKS
We are not responsible for the content or practices of third-party sites we may link to.

12. DISCLAIMER OF WARRANTIES
The site and products are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all implied warranties, except those that cannot be excluded under applicable law.

13. LIMITATION OF LIABILITY
To the fullest extent permitted by law, we are not liable for indirect or consequential damages. Where liability cannot be excluded, it is limited to the amount you paid for the product in question.

14. INDEMNIFICATION
You agree to hold Soothe Lab Co harmless from claims arising from your misuse of the site or violation of these Terms.

15. GOVERNING LAW
These Terms are governed by the laws of [JURISDICTION — vom Legal-Team festzulegen].

16. CHANGES
We may update these Terms. The "Last updated" date reflects the current version. Continued use means you accept the changes.

17. CONTACT
Soothe Lab Co — support@soothelabco.com