Last Updated: June 29, 2026

1. Agreement to These Terms

By accessing or using soothelabco.com (the "Site") or placing an order, you agree to be bound by these Terms of Service and by our Privacy Policy, Return Policy, and Shipping Policy. If you do not agree, please do not use the Site.

2. Who We Are

The Site is operated by Soothe Lab Co, a sole proprietorship of Leo Lewandowski. You can reach us any time at support@soothelabco.com.

3. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By purchasing, you confirm that the information you provide is accurate and that you are authorized to use your chosen payment method.

4. Products, Pricing & Availability

• All prices are listed in U.S. dollars and may change at any time.
• We strive to display products and prices accurately, but errors can occur. If we discover an error in a price or description, we may cancel or correct the order and will notify you.
• Promotions and discounts are valid only for the stated period and cannot be applied retroactively or combined unless noted.
• Product images are for illustration. Slight variations in color or appearance may occur.

5. Orders & Payment

When you place an order, you make an offer to purchase. We reserve the right to accept or decline any order, including orders that appear fraudulent, are placed by unauthorized resellers, or violate these Terms. Payment is processed securely through our payment providers at checkout.

6. Shipping, Returns & Refunds

Delivery timelines, return eligibility, and refund handling are described in our Shipping Policy and Return Policy, which form part of these Terms.

7. Health & Medical Disclaimer

Please read this section carefully.

ThumbSoothe™ is a personal comfort and wellness device. It is not a medical device, and nothing on this Site is intended to diagnose, treat, cure, or prevent any disease or medical condition.

The information we provide is for general educational purposes only and is not a substitute for professional medical advice. Always consult a qualified physician or healthcare provider about any health condition, including arthritis or joint pain, before starting any new product or routine.

Do not delay, stop, or change any medical treatment, medication, or planned procedure based on information from this Site. If you experience pain that is severe, worsening, or accompanied by other symptoms, seek medical care.

Individual experiences vary, and we make no guarantee of any specific result. These statements have not been evaluated by the U.S. Food and Drug Administration.

8. Intellectual Property

All content on the Site, including text, graphics, logos, images, and the ThumbSoothe™ and Soothe Lab Co names, is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, or use our content for commercial purposes without our written permission.

9. Acceptable Use

You agree not to:

• Use the Site for any unlawful or fraudulent purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the security or proper functioning of the Site
• Resell our products without authorization or impersonate our brand

10. Reviews & Submissions

If you submit a review, comment, photo, or other content, you grant us a non-exclusive, royalty-free license to use it in connection with our store and marketing. You are responsible for ensuring your submission is truthful and does not infringe anyone's rights.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their content, products, or practices, and linking does not imply endorsement.

12. Disclaimer of Warranties

The Site and our products are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose, except for any warranty that cannot be excluded under applicable law.

13. Limitation of Liability

To the fullest extent permitted by law, Soothe Lab Co will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products. Where liability cannot be excluded, it is limited to the amount you paid for the product in question.

14. Indemnification

You agree to indemnify and hold harmless Soothe Lab Co from any claims, losses, or expenses arising from your misuse of the Site or violation of these Terms.

15. Governing Law

These Terms are governed by the laws of [INSERT JURISDICTION — set by your legal team], without regard to conflict-of-law principles. Any dispute will be handled in the courts of that jurisdiction.

16. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date above reflects the most recent version. Continued use of the Site after changes means you accept the updated Terms.

17. Contact Us

Questions about these Terms? Reach out any time:

Soothe Lab Co
Email: support@soothelabco.com