Shipping policy

SHIPPING & DELIVERY POLICY

Last updated: June 29, 2026

WHERE WE SHIP
We currently ship to addresses within the United States only.

PROCESSING TIME
Orders are processed within [X–X] business days after your order is placed. You will receive a confirmation email, and a tracking link once your order ships.

DELIVERY TIME
Estimated delivery is [X–X] business days after processing. Total time from order to doorstep is approximately [X–X] business days. Delivery times are estimates and may vary due to carrier or seasonal delays.

SHIPPING COST
Shipping is free on all orders.

TRACKING
A tracking number is emailed to you as soon as your order ships. If you have not received tracking within [X] business days, contact us.

INCORRECT ADDRESS
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an address entered incorrectly. If you notice an error, contact us immediately and we will try to update it before dispatch.

LOST OR DELAYED ORDERS
If your tracking shows no movement or your order has not arrived in the expected window, email us and we will help locate it or arrange a replacement.

CONTACT
Soothe Lab Co — support@soothelabco.com